Question 1

Do I need to provide Instagram login credentials?

Accepted Answer

No. Our API handles all the data retrieval and processing on our end. You do not need to provide any Instagram credentials, session cookies, or deal with proxies.

Question 2

Why did my request time out or fail?

Accepted Answer

Retrieving live data can sometimes take a bit longer depending on upstream rate limits or network conditions.

Most of our endpoints have a 30-60 second timeout limit.
If you receive a timeout error, you can simply retry the request. Often, our system is already processing your data request and a subsequent call will return the completed data instantly.

Question 3

Can I get private account data?

Accepted Answer

No. Our API can only retrieve and return data from public Instagram accounts. If you attempt to request data for a private account, the API will return an error or empty media lists.

Instagram Scrape

Frequently Asked Questions